Topic RSS10:03 am
August 15, 2025
OfflineIf your NOL card is lost, stolen, damaged, or no longer needed, it is important to cancel it promptly to protect your remaining balance. The NOL card, issued by the Roads and Transport Authority (RTA), is widely used for public transportation across Dubai, including the metro, buses, and tram services. Because the card may contain stored value, taking immediate action helps prevent unauthorized usage and potential financial loss.
Users can block NOL card online through the official RTA website by logging into their registered account and selecting the lost or stolen card option under NOL services. After submitting the request, the card will be blocked to stop further transactions. If the card was registered, the remaining balance may be transferred to a replacement card after verification. In addition to choosing to block NOL card online, individuals can also contact RTA customer service or visit an authorized customer happiness center for assistance.
Canceling or blocking a NOL card as soon as possible ensures better security and smoother processing. It is always recommended to keep your NOL card number (Tag ID) recorded separately so you can quickly report the issue if needed.
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